Shipping policy
SHIPPING POLICY
At Luxe Key, we are committed to delivering your order quickly, safely, and reliably.
Shipping Locations
We currently ship within the United States.
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
We offer fast domestic delivery from our U.S. warehouse.
Estimated delivery time: 3–5 business days.
Shipping Cost
We offer free shipping on all orders within the United States. No additional shipping fees will be charged at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Shipping Carriers
We partner with trusted carriers such as USPS and other major logistics providers to ensure reliable delivery.
Delays & Issues
While we do our best to deliver your order on time, delays may occasionally occur due to factors beyond our control, such as weather conditions, carrier delays, or peak holiday periods.
If your package is delayed or appears lost, please contact us at hello@luxekeyjewelry.com and we will do our best to assist you.
Incorrect Address
Please make sure your shipping address is correct at checkout. Luxe Key is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Luxe Key is not responsible for lost or stolen packages after delivery has been confirmed by the carrier. If this happens, we recommend contacting the carrier directly.
Contact Us
If you have any questions about shipping, please contact us:
Luxe Key
hello@luxekeyjewelry.com
+1 909-268-1682